Your Community of Service and Support
Learn how Carestream’s Customer Success Network puts you at the center of an extensive and experienced support network.
Carestream Sign In
Our customers and partners have access to powerful online communities and tools. Registration and sign-in are required to access these websites.
CARESTREAM Managed Print Solutions is a Web-based pay-per-print program. Access your personal dashboard to view equipment and film usage data by size, printer location or printer
Welcome to Carestream.com's communities.
Our customers and partners have access to powerful online communities and tools. Use this overview to discover the best destination for you. Registration and sign-in are required to access these websites.
Vue Cloud Community
Carestream's Vue Cloud Community is your single point of access to the tools you need to diagnose exams, review a patient portfolio or view real-time department performance.
Carestream.com Communities and Tools
Welcome to Carestream.com's communities.
Our customers and partners have access to powerful online communities and tools. Use this overview to discover the best destination for you. Registration and sign-in are required to access these websites.
Vue Cloud Community
Carestream's Vue Cloud Community is your single point of access to the tools you need to diagnose exams, review a patient portfolio or view real-time department performance.
Carestream Smart Options
To maximize your potential and minimize costs
Tailor Carestream Services to your facility’s precise needs with Carestream Smart Options. Enhance capabilities and improve productivity with optional products and services from Carestream.
Smart Options include:
- Extend - Software Upgrades and Options
Upgrade to the latest advances in CR and DR software technology with a broad range of add-on features that create the imaging workflow best for you. These capabilities will help extend the life of your imaging assets for years to come—and save capital budget for other department needs. - Software Refresh (PDF)
Include software upgrades for your CARESTREAM DIRECTVIEW CR and DR Systems in your warranty or service agreement to maintain peak performance. - DRX Accident Protection Plan
The DRX Accident Protection Plan can be added to your warranty or service agreement to protect your investment and minimize downtime. The plan allows a replacement detector at a fraction of the full cost should damage occur in normal clinical use.
DRX Accident Protection Plan Brochure (PDF)
DRX Accident Protection Plan Testimonial (PDF)
- X-ray Tube Coverage
Added to your service agreement this coverage allows replacement of the x-ray tube at no cost, tracked by serial number, when the original x-ray tube has failed due to normal clinical use within its period of useful life. - Extended Cart Battery Coverage
Add this valuable coverage to each of your DRX Revolution Mobile X-Ray Systems. During your service plan coverage term, Extended Battery Coverage plan provides the replacement of one or more mobile cart batteries at no cost, tracked by serial number. - CR and DR Accessories (PDF)
Enjoy the convenience of ordering some of the most popular CR and DR accessories right from your Customer Service Engineer. - CR Cassette Repair
Expert refurbishment of CR cassettes extends the life of your CR systems. Ask your Customer Service Engineer for more information.
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